Returns & Exchanges
We want you to love your order, but if our products aren't the right fit for your bathroom, we offer a 30-day money-back guarantee. If you're not 100% satisfied, we'll help you make it right with a full refund or exchange.
Contact Support
Reach out to our customer happiness team via email with your order number and the reason for your return.
Receive Authorization
Our team will review your request and provide a return authorization number along with the appropriate return shipping address.
Pack and Ship
Securely pack the unused items in their original packaging and drop the parcel off at your nearest authorized carrier location.
Get Refunded
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing